Shipping & Returns
At WEILISI, we want you to shop with confidence. Here's what you need to know about shipping, returns, and product protection before placing your order.
Free Shipping
On every U.S. order
30-Day Returns
From delivery date
2-Year Warranty
Limited product warranty
Shipping
Simple, reliable delivery for every U.S. order.
Enjoy free standard shipping on all orders within the United States, with no minimum purchase required. Orders are processed Monday through Friday, excluding weekends and holidays. Once your order ships, we'll send a shipping confirmation email with tracking information when available.
Please note: Delivery times are estimates and are not guaranteed. Carrier delays, weather, and other unforeseen circumstances may affect delivery.
Returns & Refunds
Shop with confidence. We've made returns simple.
30-Day Returns
If you're not satisfied with your purchase, you may request a return within 30 days of delivery.
- The 30-day return period starts on the date your order is delivered.
- Products may be opened and reasonably inspected or tested before being returned.
- We cover return shipping costs for eligible returns.
- Refunds are processed within 3–5 business days after your return is approved.
How to Start a Return
Please contact us before sending any item back. Our team will review your request and provide the appropriate return instructions and designated return address.
Important: Please do not send returns to our creative office address or any other address without authorization.
Product Protection
Extra peace of mind with every WEILISI purchase.
2-Year Limited Warranty
Every WEILISI product comes with a 2-year limited warranty. If your product experiences a covered issue during the warranty period, we'll provide a replacement in accordance with our warranty terms. Contact our support team with your order details and a description of the issue for assistance.
Need Help?
Have a question about your order, shipping, or a return? We're happy to help.
support@weilisishop.com