Shipping policy

Thank you for shopping with WEILISI!

We want to make your shopping experience simple and convenient. This Shipping Policy explains how we process, ship, and deliver your orders, including estimated delivery times, shipping costs, and order tracking.

1. Order Processing Time

Orders are typically processed within 1–2 business days, excluding weekends and public holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information, where available.

Please note:

  • Orders placed on weekends or public holidays will begin processing on the next business day.

  • During peak shopping periods, promotions, or unexpected circumstances, processing may take slightly longer.

  • Order processing time is separate from shipping and delivery time.

2. Shipping Methods & Delivery Times

We currently ship orders within the United States.

Our estimated shipping time is:

  • Order Processing: 1–2 business days

  • Shipping & Transit: 5–8 business days

  • Estimated Total Delivery Time: 6–10 business days

Shipping and delivery estimates begin after your order has been processed and shipped.

Please understand that these timeframes are estimates, not guaranteed delivery dates. Actual delivery may vary depending on your location, carrier operations, weather conditions, holidays, and other circumstances beyond our control.

3. Free Shipping on All Orders

WEILISI is pleased to offer FREE STANDARD SHIPPING on all products and orders within the United States.

There are no minimum purchase requirements to qualify for free standard shipping.

  • Free Shipping: All products qualify for free standard shipping.

  • No Minimum Order: You do not need to spend a certain amount to receive free shipping.

  • Shipping Costs: No standard shipping fees will be charged at checkout.

The estimated shipping time is 5–8 business days after order processing.

Any optional shipping services or special delivery arrangements, if offered, will be clearly displayed at checkout before you complete your purchase.

4. Order Tracking

Once your order ships, we will send you a shipping confirmation email containing your tracking number and tracking link, where available.

Please allow some time for tracking information to become active and update after shipment.

You can use the tracking link in your confirmation email to follow your package as it moves through the delivery process.

5. Shipping Destinations

WEILISI currently ships to addresses within the United States.

We do not currently guarantee international shipping availability. Please check our Website for the latest shipping information.

6. Shipping Address Accuracy

Please carefully review your shipping address before completing your purchase.

If you notice an error in your shipping information, contact us as soon as possible at support@weilisishop.com.

We may be able to update your address if your order has not yet been processed or shipped. Once an order has been handed over to the carrier, we may be unable to make changes.

WEILISI is not responsible for delivery issues caused by incorrect or incomplete shipping information provided at checkout, subject to applicable law.

7. Lost, Damaged, or Delayed Packages

We understand that shipping delays or delivery issues can be frustrating.

If your package appears to be lost, arrives damaged, or has not been delivered within the estimated timeframe, please contact our customer support team.

We will review the situation and help investigate the issue with the shipping carrier where appropriate.

If your order arrives damaged, please contact us with your order number and clear photos of the damaged package or product so we can assist you more efficiently.

Nothing in this section limits any rights or remedies available to you under applicable consumer protection laws.

8. Order Changes & Cancellations

If you need to change or cancel your order, please contact us as soon as possible at support@weilisishop.com.

We may be able to accommodate your request if the order has not yet been processed or shipped.

Once an order has been shipped or handed over to the carrier, we are generally unable to change or cancel it.

If an order is successfully cancelled, any applicable refund will be issued to the original payment method, subject to payment processing procedures and applicable law.

9. Contact Us

If you have any questions about shipping, delivery, or your order, our support team is here to help.

WEILISI Customer Support

Email: support@weilisishop.com

Website: https://weilisishop.com

We appreciate your trust in WEILISI and thank you for choosing us!