Privacy policy
At WEILISI ("WEILISI," "we," "us," or "our"), your privacy matters to us. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit https://weilisishop.com (the "Website"), make a purchase, contact us, subscribe to our marketing communications, or otherwise interact with our services.
By using our Website, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for certain data processing activities, we will obtain that consent separately.
Please read this Privacy Policy carefully to understand our privacy practices and your rights.
1. Personal Information We Collect
The personal information we collect depends on how you interact with our Website and services.
Information You Provide Directly
We may collect the following information when you place an order, create an account, contact us, or otherwise interact with us:
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Contact Information: Your name, billing address, shipping address, email address, and phone number.
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Account Information: Your account username, password, and other information associated with your customer account, if you choose to create one.
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Order Information: Products purchased, order details, transaction history, delivery information, and purchase preferences.
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Payment Information: Payment method and payment-related details necessary to process your transaction. Payment information may be collected and processed directly by our payment service providers.
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Customer Communications: Information you provide when contacting our customer support team, submitting inquiries, or providing feedback.
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After-Sales Information: Information related to returns, refunds, product replacements, warranty claims, and customer support requests.
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Marketing Preferences: Your email subscription status, communication preferences, and interactions with our marketing emails.
Information Collected Automatically
When you visit our Website, certain information may be collected automatically through cookies and similar technologies, including:
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Device type, browser type, and operating system.
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IP address and general location information.
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Pages viewed, products browsed, and links clicked.
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Time spent on the Website and browsing activity.
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Referring websites and other usage information.
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Website performance, diagnostic, and security information.
Information from Third Parties
We may receive information about you from third parties that help us operate our business, including payment processors, shipping and delivery providers, customer service providers, and other service partners.
We use this information only for purposes consistent with this Privacy Policy and applicable law.
2. How We Use Your Personal Information
We may use your personal information for the following purposes:
Processing Orders and Providing Services
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Process and fulfill your orders.
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Arrange payment processing, shipping, and delivery.
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Send order confirmations, shipping updates, and other transaction-related communications.
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Manage customer accounts and purchase history.
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Provide customer support and respond to inquiries.
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Process returns, refunds, product replacements, and warranty claims.
Improving Our Website and Customer Experience
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Maintain and improve our Website, products, and services.
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Understand how visitors browse and interact with our Website.
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Improve website functionality, navigation, and shopping experiences.
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Identify technical issues and prevent service disruptions.
Marketing and Promotional Communications
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Send promotional emails, product updates, special offers, and other marketing communications when you have subscribed or where otherwise permitted by law.
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Provide information about new products, creator accessories, and relevant offers.
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Measure and improve the effectiveness of our email communications.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email.
Security and Fraud Prevention
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Detect and prevent fraudulent transactions and unauthorized activities.
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Protect our Website, customers, and business operations.
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Investigate suspicious activity and enforce our policies.
Legal and Business Purposes
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Comply with applicable laws and regulations.
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Respond to lawful requests from government authorities.
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Establish, exercise, or defend legal claims.
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Protect our legal rights and business interests.
3. How We Share Your Personal Information
We do not disclose your personal information indiscriminately. However, we may share certain information with third parties when necessary to operate our business and provide our services.
Service Providers
We may share personal information with trusted service providers that perform services on our behalf, including:
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Payment processing providers.
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Order processing and fulfillment providers.
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Shipping and delivery companies.
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Website hosting and technical service providers.
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Customer support service providers.
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Email marketing and communication service providers.
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Security, fraud prevention, and analytics providers, where used.
These service providers may access personal information only as reasonably necessary to perform their services, subject to applicable contractual and legal obligations.
Marketing and Business Partners
Where applicable and legally permitted, we may share limited information with advertising, marketing, or business partners to support promotional activities and improve the relevance of advertising.
Where required by applicable law, you may have the right to opt out of certain disclosures or uses of your personal information for targeted advertising, sale, or sharing.
Legal Requirements and Business Transactions
We may disclose personal information when reasonably necessary to:
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Comply with applicable laws, regulations, legal processes, or government requests.
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Protect the rights, property, and safety of WEILISI, our customers, or others.
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Investigate fraud, security issues, or potential violations of our policies.
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Support a merger, acquisition, restructuring, financing, or sale of all or part of our business.
With Your Direction or Consent
We may share your personal information with other parties when you request or authorize us to do so.
4. Cookies and Similar Technologies
Our Website may use cookies, pixels, tags, and similar technologies to improve your browsing experience and support Website functionality.
These technologies may be used to:
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Remember items in your shopping cart.
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Save preferences and settings.
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Maintain Website security and functionality.
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Understand Website traffic and visitor interactions.
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Improve Website performance.
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Support marketing and advertising activities, where enabled.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some Website features and shopping functions.
Where required by law, we will provide appropriate cookie notices and consent options before using non-essential cookies or similar technologies.
5. Third-Party Websites and Links
Our Website may contain links to third-party websites, services, or social media platforms.
These third-party websites operate independently and have their own privacy policies and practices. WEILISI is not responsible for the privacy, security, or content practices of external websites.
We encourage you to review the privacy policies of any third-party websites you visit.
6. Children's Privacy
Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13.
If we become aware that we have collected personal information from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information.
If you believe a child has provided personal information to us, please contact us at:
7. Data Security and Retention
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:
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Processing and maintaining customer orders.
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Providing customer support and after-sales services.
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Managing returns, refunds, and warranty claims.
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Maintaining business and financial records.
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Complying with legal and regulatory obligations.
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Resolving disputes and enforcing agreements.
When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
8. Your Privacy Rights and Choices
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.
These rights may include:
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Right to Know or Access: Request information about the personal information we collect, use, or disclose about you.
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Right to Correction: Request that inaccurate or incomplete personal information be corrected.
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Right to Deletion: Request deletion of personal information, subject to applicable legal exceptions.
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Right to Data Portability: Request a copy of certain personal information in a portable format.
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Right to Opt Out: Opt out of certain processing activities, including the sale or sharing of personal information or targeted advertising, where applicable.
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Right to Withdraw Consent: Withdraw consent where we rely on your consent to process personal information.
You may also unsubscribe from marketing emails at any time by using the unsubscribe link provided in our emails.
To exercise your privacy rights, please contact us at:
We may need to verify your identity before processing certain requests. We will respond within the timeframes required by applicable law.
You may also authorize an agent to submit a privacy request on your behalf where permitted by law. We may request verification of the agent's authority and your identity.
We will not unlawfully discriminate against you for exercising your applicable privacy rights.
9. Additional Privacy Rights for California Residents
If you are a California resident and the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, "CCPA/CPRA"), applies to our business and the personal information we process, you may have additional rights.
These rights may include:
Right to Know
You may request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collecting it, and the categories of third parties to whom it has been disclosed.
Right to Delete
You may request that we delete personal information we have collected from you, subject to certain legal exceptions.
Right to Correct
You may request correction of inaccurate personal information we maintain about you.
Right to Opt Out of Sale or Sharing
You may have the right to opt out of the sale or sharing of your personal information, including certain disclosures for cross-context behavioral advertising, where applicable.
Right to Limit the Use of Sensitive Personal Information
Where applicable, you may have the right to limit certain uses and disclosures of sensitive personal information.
Right to Non-Discrimination
We will not unlawfully discriminate against you for exercising your privacy rights.
To submit a privacy request, contact us at:
You may also use the following page to submit applicable opt-out requests:
https://weilisishop.com/pages/data-sharing-opt-out
Where required by applicable law and supported by our Website, we will process recognized browser-based opt-out preference signals, such as Global Privacy Control (GPC).
We will verify and respond to requests in accordance with applicable California privacy laws.
10. Complaints
If you have concerns about how we collect, use, or disclose your personal information, please contact us first so we can review and address your concerns.
Depending on your location, you may also have the right to submit a complaint to your local data protection authority or privacy regulator.
11. International Data Transfers
Your personal information may be processed or stored in countries other than the country or region where you live.
These countries may have data protection laws that differ from those in your jurisdiction.
Where required by applicable law, we will take appropriate steps to ensure that international transfers of personal information are protected through suitable safeguards.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with specific international data transfer requirements, you may have additional rights under applicable privacy laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, Website operations, legal requirements, or privacy practices.
When we make changes, we will update the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
WEILISI
Website: https://weilisishop.com
Email: support@weilisishop.com
We appreciate your trust in WEILISI and are committed to handling your personal information responsibly.