Terms of service

1. Overview

Welcome to WEILISI.

These Terms of Service ("Terms") govern your access to and use of the website located at https://weilisishop.com (the "Website") and any purchases, products, or services offered through it.

Throughout these Terms, "WEILISI," "we," "us," and "our" refer to WEILISI. "You" and "your" refer to any visitor, customer, or user of our Website.

By accessing our Website, browsing our products, creating an account, or making a purchase, you agree to be bound by these Terms and our applicable policies, including our Privacy Policy, Return & Refund Policy, and Warranty Policy.

If you do not agree to these Terms, please do not access or use our Website.

We reserve the right to update these Terms from time to time. Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

2. Eligibility and Use of Our Website

By using our Website, you represent that:

  • You are at least the age of majority in your place of residence, or you have the consent of a parent or legal guardian.

  • You have the legal capacity to enter into a binding agreement.

  • The information you provide to us is accurate, current, and complete.

  • You will use our Website only for lawful purposes.

You agree not to use our Website:

  • For any unlawful, fraudulent, or unauthorized purpose.

  • To violate any applicable laws or regulations.

  • To interfere with or disrupt the Website or its security.

  • To upload or transmit malicious code, viruses, or harmful content.

  • To collect or misuse other users' personal information.

  • To infringe upon our intellectual property rights or the rights of others.

  • To engage in activities that could damage, disable, or impair our Website or business operations.

We reserve the right to restrict or terminate access to our Website if we reasonably believe that a user has violated these Terms or applicable law.

3. Products and Product Information

WEILISI offers products and accessories designed to support everyday content creation, including lighting equipment, phone tripods and stands, wireless microphones, storage accessories, and creator kits.

We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and other information displayed on our Website are accurate and up to date.

However:

  • Product colors and appearances may vary slightly depending on your screen, device, or display settings.

  • Product images may include lifestyle or demonstration settings and may not represent every item included in a purchase.

  • Product specifications, packaging, and availability may change as products are updated.

  • We do not guarantee that every product description or other Website content is entirely free of errors or omissions.

If we discover an error in product information, we reserve the right to correct it and update the relevant information.

Please review the product description, specifications, and included accessories carefully before placing an order.

4. Pricing, Payments, and Orders

Pricing

All prices displayed on our Website are subject to change without prior notice.

The price charged for your order will generally be the price displayed at checkout when you complete your purchase, subject to applicable taxes, shipping charges, discounts, and any disclosed fees.

Promotional offers, discount codes, and special pricing may be subject to additional conditions and may not be combined unless expressly stated.

Payments

By submitting an order, you authorize the applicable payment provider to process the payment method selected at checkout for the total amount of your purchase.

We may use third-party payment service providers to securely process transactions. Your payment information may be handled directly by those providers under their respective terms and privacy policies.

Order Acceptance

Submitting an order does not automatically guarantee acceptance.

We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in situations involving:

  • Suspected fraudulent or unauthorized transactions.

  • Incorrect pricing or product information.

  • Product availability issues.

  • Suspected resale, bulk purchasing, or other activity that violates our policies.

  • Errors in order information or payment processing.

If we cancel an order after payment has been collected, we will arrange an appropriate refund to the original payment method, subject to applicable law and payment processing procedures.

We may contact you using the contact information provided at checkout if additional information is needed to process your order.

5. Shipping and Delivery

We aim to process and ship orders within the timeframes communicated on our Website or during checkout.

Delivery estimates are provided for reference and are not guaranteed unless expressly stated otherwise.

Shipping and delivery may be affected by factors outside our reasonable control, including:

  • Carrier delays.

  • Weather conditions.

  • Customs inspections or clearance.

  • Transportation disruptions.

  • Incorrect or incomplete shipping information.

  • Other unexpected circumstances.

You are responsible for providing accurate and complete shipping information when placing an order.

Please contact us promptly if you notice an error in your shipping address.

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's transportation and delivery procedures. Nothing in these Terms limits any rights or remedies you may have under applicable consumer protection laws.

For questions about an order or delivery, contact us at support@weilisishop.com.

6. Returns and Refunds

We want you to feel confident shopping with WEILISI.

Eligible purchases may be returned within 30 days from the delivery date, subject to the conditions outlined in our Return & Refund Policy.

Our return policy includes:

  • A 30-day return period beginning on the delivery date.

  • Eligible products may be opened and reasonably inspected or tested during the return period.

  • WEILISI covers return shipping costs for eligible change-of-mind returns.

  • Approved refunds are generally processed within 3–5 business days after approval. The time required for the funds to appear in your account may vary depending on your payment provider or financial institution.

Some conditions and exclusions may apply.

Please review our separate Return & Refund Policy for complete instructions, eligibility requirements, and refund procedures.

Nothing in these Terms is intended to limit any mandatory rights you may have under applicable consumer protection laws.

7. Product Warranty

WEILISI provides a 2-Year Limited Warranty on all products, subject to the terms and conditions of our Warranty Policy.

The warranty covers eligible product defects under the conditions described in that policy.

For approved warranty claims, the applicable remedy is product replacement, subject to warranty eligibility and applicable law.

The warranty does not necessarily cover damage caused by misuse, accidents, unauthorized modifications, improper handling, or normal wear and tear, as further described in our Warranty Policy.

Please contact support@weilisishop.com if you need assistance with a warranty claim.

The warranty described in our policy is in addition to any rights or remedies that cannot be excluded under applicable law.

8. Intellectual Property

All content on this Website, including but not limited to:

  • Brand names, logos, and trademarks.

  • Product images and photography.

  • Product descriptions and specifications.

  • Website design, layouts, and graphics.

  • Text, videos, and other creative materials.

is owned by WEILISI, its licensors, or other respective rights holders and is protected by applicable intellectual property laws.

You may view, browse, and use Website content for personal, non-commercial purposes.

You may not, without our prior written permission:

  • Copy, reproduce, distribute, or republish Website content for commercial purposes.

  • Modify or create derivative works from our content.

  • Use our trademarks, logos, or brand assets without authorization.

  • Use Website content in a way that infringes our intellectual property rights.

All rights not expressly granted in these Terms are reserved.

9. User Reviews, Feedback, and Submissions

If you submit reviews, comments, suggestions, photographs, videos, or other materials to WEILISI, you represent that:

  • You have the right to submit the materials.

  • Your submission does not violate the rights of any third party.

  • Your submission is not unlawful, misleading, defamatory, or harmful.

  • Your submission does not contain malicious code or unauthorized advertising.

By submitting content to us, you grant WEILISI a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that content for purposes related to our business, including product presentation, customer feedback, and marketing, subject to applicable law and any rights you retain.

We will not knowingly represent a fabricated review or falsely claim that a review reflects a verified purchase.

We reserve the right to remove or decline submissions that violate these Terms or applicable law.

10. Third-Party Services and Links

Our Website may contain links to third-party websites, tools, or services.

These third parties operate independently from WEILISI and may have their own terms, privacy policies, and practices.

We are not responsible for the content, availability, security, or practices of third-party websites or services that we do not control.

Your use of third-party services is subject to the terms and policies established by those providers.

11. Errors, Inaccuracies, and Omissions

Occasionally, information on our Website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, availability, or other details.

We reserve the right to correct errors, update information, or cancel affected orders when necessary, including after an order has been submitted, subject to applicable law.

If a correction affects an order you have already placed, we will take reasonable steps to notify you and explain any available options.

12. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Website and its content are provided on an "as is" and "as available" basis.

We do not guarantee that:

  • The Website will always be available or uninterrupted.

  • The Website will be completely free from errors or technical issues.

  • All Website content will always be accurate, complete, or current.

  • The Website will be free from viruses or other harmful components.

Nothing in this section excludes or limits any express product warranty provided by WEILISI or any implied warranty or consumer protection right that cannot legally be excluded or limited.

Some jurisdictions do not allow certain warranty disclaimers, so parts of this section may not apply to you.

13. Limitation of Liability

To the maximum extent permitted by applicable law, WEILISI and its representatives, service providers, and business partners will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or products purchased through it.

This may include, where legally permitted, loss of profits, loss of data, business interruption, or other indirect losses.

Nothing in these Terms limits liability that cannot legally be excluded or limited, including liability arising from fraud, intentional misconduct, or other matters where limitation is prohibited by applicable law.

Your statutory consumer rights remain unaffected.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless WEILISI and its affiliates, representatives, and service providers from third-party claims, losses, liabilities, and reasonable expenses arising from:

  • Your violation of these Terms.

  • Your unlawful use of the Website.

  • Your infringement of another person's rights.

  • Content or materials you submit that violate these Terms or applicable law.

This section does not require you to indemnify WEILISI for losses caused by our own unlawful conduct or liabilities that cannot legally be shifted to you.

15. Termination

We may suspend or terminate your access to all or part of the Website if we reasonably believe that you have violated these Terms, engaged in fraudulent activity, or used the Website in a way that may harm our business, customers, or other users.

Any rights or obligations that by their nature should continue after termination will remain in effect, including provisions relating to intellectual property, disclaimers, liability, and applicable legal obligations.

16. Governing Law

These Terms and any disputes relating to your use of the Website or purchases from WEILISI will be governed by the laws of the State of California, United States, without regard to its conflict-of-law principles, except where applicable law requires otherwise.

Nothing in these Terms is intended to deprive consumers of mandatory protections available under the laws of their place of residence.

17. Changes to These Terms

We may revise or update these Terms at any time.

Any changes will become effective when posted on this page, unless a different effective date is stated.

The "Last Updated" date at the top of this page indicates when these Terms were most recently revised.

Your continued use of our Website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

We encourage you to review this page periodically.

18. Contact Information

If you have questions about these Terms of Service, your order, or our products, please contact us:

WEILISI

Website: https://weilisishop.com

Email: support@weilisishop.com